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Shipping / Delivery Information

Shipping

The seller ships the artwork to us or to the buyer. We will assist sellers by providing the correct packaging if necessary which will be charged at cost price. We often ship art directly to the buyer to save on shipping costs. It is very rare for artwork to be refused by the buyer unless the seller has misrepresented the condition. In this case the seller pays return shipping and clients shipping. Sellers must disclose any imperfections in their listings.

 

Shipping Instructions

My Art Broker offer clients a pre-paid packing service whereby we will send you out a ready made box for your art work, we offer this service at trade cost of the materials and courier - please call a broker for more details.

Alternatively please follow the link below for instructions of how to package your art work for shipping, My Art Broker will not be responsible for any damage that occurs when sellers send their art to My Art broker so please read the instructions carefully and package the art work properly.

http://www.ehow.com/how_5559900_pack-painting-shipping.html

If you choose to make your own shipping and insurance arrangements, you are totally responsible for all dealings with your shipping agent.

By submitting an item(s) to us, you expressly and specifically waive any subrogation claim on your behalf as well as on the behalf of your insurance carrier. We shall not be liable for any damages, including incidental, consequential, punitive, loss of profit or opportunity. By submitting the item, you explicitly and expressly accept this limitation of liability.

If you choose to use our pre-paid shipping service, each consignment will be fully insured up to a replacement value of £12,500. If the replacement value of any single transaction is likely to exceed £12,500, please contact us to discuss special arrangements.

We offer a pre-paid shipping service however if you choose to make your own shipping and insurance arrangements, you are totally responsible for all dealings with your shipping agent. By submitting an item(s) to us, you expressly and specifically waive any subrogation claim on your behalf as well as on the behalf of your insurance carrier. We shall not be liable for any damages, including incidental, consequential, punitive, loss of profit or opportunity. By submitting the item, you explicitly and expressly accept this limitation of liability.

If you choose to use our pre-paid shipping service, each consignment will be fully insured to the price agreed with My Art Broker LTD. Please contact us if you have not received your order when it is expected. Parcels sent by our Courier Service are rarely delayed or go missing. Do not accept any package if it appears damaged and notify us immediately if you have refused the package. It is always advisable to check the package while the delivery driver is still there so that you can identify if the piece has been damaged in transit and send it back. Please be aware that any goods hand delivered by ourselves are not covered by the distance selling regulation and are therefore the cooling off period is immediate, again it is advisable to check the goods immediately so as to avoid any confusion down the line.

 

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